Shipping Policy

We try our hardest to provide a simple, easy, and convenient shipping policy for our customers.

1) We offer FREE Shipping on all orders above $59 in the US and most other international locations. If your order is below $59, we charge a flat $5.99 shipping fee.  

Note: 92% of our orders are above $59 and eligible for FREE Shipping :) 

 2) We will ship orders within 72 hours of receiving them. Although, in reality we do much better - shipping 90% of our orders on the same day or next day. 

3) Orders will have an estimated time of delivery of 5 - 6 business days. We ship directly from the source (i.e. tea growing regions within India) which takes approximately 5 - 6 days to reach domestic US locations (excluding non-contiguous US locations). We deliver to most non-US international locations within 5 - 7 days. 

Note: Due to COVID-19, shipping times may be impacted. We will reach out to let you know if your order will be impacted.  

4) Any address changes or payment method updates must be requested within 3 hours of purchase. The subject line must read "CHANGE OF ADDRESS" or "PAYMENT UPDATE." If your email is not titled correctly we may not be able to address it in a timely manner - we will try our best to make this change seamless for you once we see your email :) 

5) For any other shipping or returns related questions, please reach out to us